Tag: Comcast
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Does the Customer Ever Come First?
A Tale of Customer Service Woes Comcast wasn’t working over the weekend. This was not the first time we experienced problems with our internet and cable. When attempting to access service a message appeared on the screen: “…call customer service and tell them you have an error 7.” The calls, and the mounting frustration, began. The resolution process…
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Unconnected and Unhinged, sort of
Why am I so attached to technology? Specifically my TV, computer, internet, and cellphone. I am perfectly able to take care of myself without these support tools. I can hold a physical, printed book in my hand and read. I can cook, garden, exercise, and sit on my porch and watch the world go by,…